Terms of service

OVERVIEW

This website is owned and operated by Casten Roma. Whenever we use the words “we,” “us,” or “our,” we are referring to Casten Roma. By accessing our website and using any of the information, tools, or services we offer, you are agreeing to follow the terms, conditions, and policies outlined here.

By visiting our site or making a purchase, you are participating in our “Service” and accepting these Terms of Service. These Terms apply to everyone who uses the site, including browsers, shoppers, vendors, merchants, and anyone contributing content.

Please take a moment to read these Terms carefully before using our site. If you do not agree with them, you should not use our website or our Services. If any part of these Terms is seen as an offer, your acceptance is limited strictly to what is written here.

Any new features or tools added to the website or store will automatically fall under these Terms. The most recent version of the Terms of Service will always be available on this page. We may update or change parts of these Terms at any time by posting revisions here. It is your responsibility to review this page occasionally. Continuing to use the website after changes are posted means you accept the updated Terms.

Our online store is powered by Shopify Inc, which provides the platform we use to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province. If you are under that age, you must have permission from a parent or guardian.

You agree not to use any of our products for illegal or unauthorized purposes, and you must comply with all applicable laws while using our Service, including copyright laws. Uploading or transmitting viruses, malware, or any harmful code is strictly forbidden. Breaking any of these rules may result in us immediately ending your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that information you provide (excluding payment information) may be transferred unencrypted through various networks and adapted to meet technical requirements. Payment details, however, are always encrypted during transfer.

You agree not to copy, resell, or exploit any part of the Service, access to the Service, or the site unless we give written permission.

Headings in this agreement are included only for convenience and do not affect the meaning of the Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We cannot guarantee that all information on the site is accurate, complete, or current. The content provided is meant for general use and should not be your only source for making decisions. If you need more reliable or complete information, please confirm details through other sources.

Some information on the site may be outdated. We may update or remove content whenever necessary, but we are not obligated to do so. You agree that keeping track of changes to the website is your responsibility.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products can change at any time without notice.

We may update or discontinue the Service or any part of it without informing you in advance. We will not be liable for any changes in pricing or for suspending or stopping the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some of our products or services may be available exclusively online. Certain items may have limited quantities and can only be returned according to our Refund Policy.

We try our best to display product colors and images accurately, but we cannot guarantee how they appear on every device.

We may restrict the sale of any product or Service to specific people or locations. We may also limit quantities purchased. All product descriptions and prices may change at any time without notice. We can discontinue any product at any time. Any product or offer on the site is void where prohibited by law.

We do not guarantee that products or services will meet your expectations or that errors on the site will always be corrected immediately.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse any order placed with us. We may also limit or cancel quantities purchased per person, per household, or per order. This may include orders placed under the same account, the same credit card, or orders using the same billing or shipping address.

If an order is changed or canceled, we may attempt to notify you using the contact information you provided. We may also reject orders that appear to be placed by resellers, distributors, or unauthorized parties.

You agree to provide accurate, up to date account and purchase information and to update your details (like email or payment info) when needed so we can complete your orders smoothly.

SECTION 7 – OPTIONAL TOOLS

We may offer access to tools from third parties that we do not monitor or control. These tools are provided “as is,” without any warranties. We are not responsible for issues that arise from your use of these optional tools.

Using optional tools is entirely at your own risk, and you should review the terms of the third party providing them.

Any new tools or features added to the site will also fall under these Terms.

SECTION 8 – THIRD PARTY LINKS

Some of our products or content may include links to third party websites. These sites are not controlled by us, and we are not responsible for checking or verifying their accuracy.

We are not liable for any harm or damages arising from your use of products, services, or content from third party sites. You should review their terms before engaging in any activity with them.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us comments, suggestions, ideas, or any type of content, either at our request or on your own, you agree that we may use this content in any way, including editing, publishing, or distributing it. We are not required to treat comments confidentially, pay for them, or respond to them.

We may remove content that we consider harmful, unlawful, offensive, or otherwise inappropriate. You agree not to violate anyone’s rights or include illegal, abusive, obscene, or harmful material in your comments. You must not impersonate someone else or mislead us or others about the source of your content.

You are solely responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Any personal information you provide through the store is handled according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Sometimes there may be mistakes or outdated information on our site related to pricing, promotions, offers, product descriptions, shipping times, or availability. We may correct or update these issues at any time without notice, even after an order has been submitted.

We are not obligated to update any information unless the law requires it.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will always be available, secure, or error free.

You agree that using our Service is at your own risk. Except where clearly stated, everything provided through the Service is offered “as is” and “as available,” without warranties of any kind.

Casten Roma and its employees, partners, suppliers, and affiliates are not responsible for any damages, losses, or claims arising from your use of the Service or any products purchased through it. This includes indirect, incidental, punitive, or consequential damages.

In places where limitations are not allowed by law, our liability will be restricted to the maximum extent permitted.

SECTION 14 – INDEMNIFICATION

You agree to defend and hold harmless Casten Roma and its affiliates, partners, officers, contractors, suppliers, and employees from any claims or demands made by third parties due to your violation of these Terms or any applicable laws.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the rest of the Terms will continue to remain in full effect.

SECTION 16 – TERMINATION

Obligations and liabilities taken on before the termination of this agreement will survive after termination.

You may end these Terms at any time by stopping your use of the website or by notifying us. We may also terminate this agreement if we believe you have violated any part of these Terms. If that happens, you are responsible for any charges owed up to the termination date, and we may deny you access to the Service.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on the site, form the entire agreement between you and Casten Roma. They override any earlier agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms and any agreements under which we provide you Services will be interpreted according to US law.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can always view the most updated version of the Terms on this page. We reserve the right to change or replace any portion of these Terms at any time by posting updates here. Continuing to use the site after changes means you accept the new Terms.

SECTION 20 – CONTACT INFORMATION

For any questions about these Terms of Service, you can reach us at support@castenroma.com.

Thank you for taking the time to review our Terms of Service.